Acceptance and availability of the General Terms of Use of musaventura.com


WARRANTY:

All our articles have a 2 year warranty against defects in materials and workmanship. Damage caused by improper use or handling of the products is not included in the warranty.
The warranty does not include the loss of crystals and / or discoloration of the veneers.


PRICES:

All prices are in Euros.
The prices shown on musaventura.com include taxes. In the budget that our commercial department will send by email will include the total price with the shipping costs that correspond to each order.
In Spain and the rest of the European Union, Value Added Tax (VAT) (18%) will be applied except for the Canary Islands, Ceuta and Melilla (in these territories customs clearance costs and import taxes will be In charge of the client).
In other countries, import taxes and shipping costs will be borne by the customer.
The prices displayed on musaventura.com may be reviewed and modified by typographical error or errata if conditions require it at any time.

PAYMENT METHODS:

BY PAYPAL or Stripe Payments

SHIPMENT INFORMATION

musaventura.com makes its shipments through Seur Express or Correos España. When you make the payment you can choose the shipping method that interests you most.
The shipping costs are based on the shipping method you have chosen and are automatically calculated during the payment process, before the order is finalized.
If you want to have the product as soon as possible and you want to streamline the delivery to make it faster, you have the Express shipping option.

DELIVERY PLACES

We currently send orders to Spain, France, Portugal, Italy, Switzerland.
We do not ship to the Canary Islands, Balearic Islands, Ceuta and Melilla as well as to PO Boxes.


DEADLINES AND DELIVERY COSTS

We have the following shipping methods:
Spain Post Office (3-5 business days)
You will receive your order within 3-5 full business days (For Spain and Portugal). We consider working days from Monday to Friday, except official holidays marked on the official calendar.
The standard shipping cost is € 3.95
SEUR Express (1 or 2 business days)
You will receive your order within 1 or 2 full business days (For Spain and Portugal). . We consider working days from Monday to Friday, except official holidays marked on the official calendar.
The cost of Express Shipping is 5.95 EUR


RIGHT OF DISREGARD:

According to art. 44 of Law 7/1996, dated January 15, of Retail Commerce Management modified by Law 47/2002, of December 19). The product must be in perfect condition, in its original packaging and with all the documentation included.
The withdrawal period is extended to 14 working days.
The user does not know the following points:
The return period of the amount paid is 14 days from the day the user communicated his desire to return the order, if the online store manages the collection. And if you do not meet this deadline, you will be obliged to pay double the corresponding amount. Otherwise (if the return is at the expense of the consumer) the return can be withheld until the goods are received or until the customer presents proof of how he returned the order.
The return of the amount paid includes the costs of shipping or delivery. Even if the customer requested "express delivery" it is not necessary to refund the difference between standard and urgent shipping costs.
The consumer will be responsible for the damages caused in the products received by the incorrect use of the same once they have been delivered.
The client can also exercise his right of withdrawal in writing through the form of this web or email info@musaventura.com.
In case of change, the buyer will have to pay the costs of the return and the new shipment. For this you must contact musaventura.com in writing through the form of this web or email info@musaventura.com our department will indicate the next steps.
Once we receive the goods in our warehouses and verify that all the above conditions are met, musaventura.com will admit the return of the product and will proceed to the refund of its amount according to the modality of payment made, and if appropriate, to the shipment Of the new product:
• If you made the payment by credit card, you will be paid the amount in the same credit card.
• If you made the payment by transfer, we will ask for an account number to pay the amount.
• If you made the payment through PayPal, you will be paid the amount on the same credit card.
In the case of defective products or erroneous shipments, all shipping costs will be borne by musaventura.com.


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